Ramswell Consulting Ltd

Telemarketing and face-to-face fundraising that delivers and stands up to scrutiny

Building, fixing and scaling fundraising programmes for charities and agencies, delivering activity that performs commercially, holds up under compliance, and works in practice

Fundraising support for agencies and charities

Most fundraising programmes don’t struggle because of strategy. They struggle in delivery

Data doesn’t line up. Scripts don’t land. Performance isn’t consistent and compliance starts to feel like a risk

The focus is on getting the foundations right. Clear setup, clean data, strong governance, and practical changes that improve performance week by week

Strategic

Operating model, supplier structure, channel mix and commercial design.
Built to work across telemarketing and face-to-face, with compliance aligned to Fundraising Regulator, GDPR and PECR from the start.

Operational

Playbooks, training and manager support that reflect real delivery environments.
Data flows, consent handling, retention journeys and governance cadence that teams follow.

Campaign

Briefs, segmentation and ask structure grounded in what works on calls and in the field.
Scripts aligned to brand and TSF, QA frameworks, call listening and ongoing test and learn.

For Agencies

Support to build or stabilise delivery across clients.
Clear setup, pricing models, onboarding, reporting standards and stronger relationships with charity partners.

For Charities

Independent support to commission, challenge and improve agency delivery.
Stronger briefs, clearer KPIs, better oversight and decisions grounded in performance and supporter experience.

Compliance & Data

Practical, working compliance.
DPIAs, DPAs, consent handling, secure data transfer, retention and deletion protocols, audit trails.
Supporter-first approach embedded into delivery, not layered on afterwards.

How programmes are built and improved

Strategy → Operations → Campaign

From setup through to delivery, making sure programmes work on the phones and in the field

Foundations

Policy and structure that hold up under pressure:

  • Safeguarding, GDPR, PECR, complaints, QA and TSF built in from the start
  • Training and induction grounded in real conversations
  • Manager coaching and oversight
  • Pricing models, proposals and onboarding templates that make sense commercially

Scale

Making programmes consistent and repeatable:

  • Reporting standards and dashboards that teams actually use
  • Multi-client readiness and “always-on” campaign structure
  • Ongoing testing, call listening and clear recommendations

Trusted by fundraising leaders

Dave has a strong skill set across telemarketing and face-to-face campaign design, build and delivery. He manages teams and agency partners to a high standard and delivers consistent results.

Nigel Mendonça

World Vision UK

Let’s talk

If you’re building something new or need to get more from existing activity, get in touch