Ramswell Consulting Ltd
Helping fundraising agencies and charities build high-performing telemarketing and face-to-face programmes — from strategic design to day-to-day delivery.
Senior fundraising consultancy for agencies and charities
I work with agency founders, contact-centre leaders and charity teams to design, launch and improve telemarketing and face-to-face programmes. My focus is practical: clear strategy, robust compliance, and week-by-week performance improvements grounded in data and supporter experience.
Strategic
Operating model, supplier selection, channel mix, KPIs and commercials. Compliance by design across Fundraising Regulator, GDPR and PECR.
Operational
Playbooks, training and ‘train-the-trainer’. Data flows, consent audit, retention schedules. Governance cadence, dashboards and decision forums.
Campaign
Briefs and segmentation, ask-structure testing, scripts aligned to brand tone and TSF. QA, call listening and weekly test-and-learn.
For Agencies
Programme setup, pricing models, proposal/onboarding templates, reporting standards. Build trust with charity clients and scale confidently.
For Charities
Commissioning and governance: better briefs, right KPIs, safeguarding and quality built-in. Turn results into decisions that grow value.
Compliance & Data
DPIAs and DPAs, secure transfer, retention/deletion protocols, audit trails. Supporter-first practice embedded from day one.
What we do (strategy → operations → campaign)
End-to-end support that turns strategy into practical actions on the phones and in the field.
Foundations
- Policy suite (safeguarding, GDPR, PECR, complaints, QA, TSF)
- Training & induction; manager coaching
- Pricing models; proposal & onboarding templates
Scale-up
- Reporting standards and dashboards
- Multi-client readiness and ‘always-on’ campaigns
- Continuous improvement: tests, reviews, recommendations
“Dave brings clarity and structure to complex programmes. His support improved our calling quality and weekly results.”
Senior Fundraising Lead, UK Charity
Let’s talk
If you’re building or improving a fundraising programme — or you want a stronger charity–agency partnership — I’d love to help.